1) Overview
Welcome to Fresh Fleek (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By using the Services, you agree to these Terms and our other policies referenced here (including our Privacy Policy, Shipping & Delivery, and Returns & Exchange Policy).
2) Store Information
Legal Name: Fresh Fleek
Trading As: Fresh Fleek
Contact: support@freshfleek.com (or your preferred address)
3) Eligibility
You must be legally capable of entering binding contracts to purchase through the site. By placing an order, you confirm this eligibility.
4) Product Information
We aim for accuracy in product titles, descriptions, sizing, and imagery. Minor variations in color, texture, or measurements can occur due to screen settings, fabric dye lots, and manual measurement tolerances.
5) Pricing & Taxes
Prices are listed in your selected currency at checkout. We may update prices at any time before order acceptance. Any applicable taxes, duties, or fees will be displayed or are payable by the customer where required (see Shipping & Delivery).
6) Orders & Acceptance
Your order is an offer to purchase. We may accept or reject any order at our discretion (e.g., stock unavailability, suspected fraud, pricing errors). If we cancel after payment, you’ll receive a refund to the original payment method.
Changes/Cancellations: If your order hasn’t shipped, contact us immediately to request edits or cancellation. Once shipped, standard return/exchange rules apply.
7) Shipping & Delivery
Processing Time: Orders are typically processed within 1–3 business days.
Delivery Timeframes: See Shipping & Delivery for standard and express estimates.
Address Accuracy: Please ensure your shipping address is complete and accurate at checkout. Parcels returned due to incorrect or incomplete addresses may require additional reshipment fees.
Risk of Loss: Risk passes to you upon delivery scan or as defined by the carrier. We’ll assist in carrier investigations for lost or delayed parcels.
8) Returns & Exchanges
Please review our Returns & Exchange Policy. Exchanges are typically available for size/fit within the stated window, and returns are accepted for manufacturing defects or incorrect items, subject to inspection and policy terms.
9) Payments & Security
We accept major cards and popular online payment options shown at checkout. All payments are processed via secure third-party gateways. We do not store full card details.
10) Promotions, Gift Cards & Store Credit
Promotional codes must be entered at checkout and can’t be applied retroactively. Unless stated otherwise, promotions can’t be combined. Gift cards and store credits are non-refundable and redeemable only through our site.
11) Intellectual Property
All site content, including logos, graphics, text, images, and design elements, is owned by or licensed to Fresh Fleek and protected by applicable IP laws. You may not copy, modify, or commercially exploit any content without prior written consent.
12) User Content & Reviews
If you submit reviews, photos, or other content, you grant us a non-exclusive, royalty-free license to use, reproduce, edit, and display such content for marketing and operational purposes. You are responsible for ensuring your content is lawful and does not infringe third-party rights.
13) Prohibited Uses
You agree not to misuse the Services, including by: engaging in fraudulent transactions, attempting to bypass security, scraping or data mining, infringing IP rights, or submitting harmful code.
14) Third-Party Services & Links
We’re not responsible for third-party websites, apps, carriers, or payment providers. Your use of third-party services is subject to their terms.
15) Disclaimer of Warranties
Except as required by law, the Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
16) Limitation of Liability
To the maximum extent permitted by law, Fresh Fleek is not liable for indirect, incidental, special, punitive, or consequential damages, or for lost profits, revenues, or data. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.
17) Indemnification
You agree to indemnify and hold harmless Fresh Fleek from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Services.
18) Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control (e.g., natural disasters, strikes, outages, transportation disruptions).
19) Changes to the Services & Terms
We may modify the Services or these Terms at any time. Changes are effective upon posting. Continued use after changes means you accept the updated Terms.
20) Governing Law & Dispute Resolution
These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved in the courts or arbitration forum of [Insert Venue], unless otherwise required by mandatory consumer law.
21) Contact Us
Questions about these Terms? Email support@freshfleek.com (or your preferred address).